Refund Policy

Effective date: August 12, 2026 · Last updated: August 12, 2026 · Adnan Hassan · Okara, Pakistan · support@adnanhassan.me

01What's covered

The 30-day guarantee applies to every digital product sold directly on adnanhassan.me — including lifetime licenses (like Quora Traffic Ops) and the first billing cycle of any subscription product — unless a specific product page states a different refund window at the time of purchase, in which case that page's terms control. This policy does not cover KeywordIntent.io, which is billed and supported separately under its own terms at keywordintent.io.

02How to request a refund

Email support@adnanhassan.me within 30 days of your purchase date, from the same email address used at checkout (or with your order/receipt number if different). Include:

• The product name;
• The email address or order number used at checkout;
• Optionally, a reason — helpful for us to improve the product, but never required.

If your order was processed by Paddle or Lemon Squeezy, you can also request a refund directly through the customer portal link included in your receipt email. If your order was processed by Whop, contact us directly — refunds on Whop orders are issued by us, not automatically through a self-serve portal.

03Refund timeline

We review and approve eligible refund requests within 1 to 3 business days. Once approved, the refund is issued to your original payment method — automatically by Paddle or Lemon Squeezy if one of them processed your order, or by us directly through the Whop dashboard if Whop processed it. Your bank or card provider may take an additional 3 to 7 business days to show the credit on your statement.

04Who processes refunds

Depending on which payment provider processed your original order, refunds work slightly differently:

• Paddle.com Market Limited or Lemon Squeezy, Inc. — acting as Merchant of Record for that order — issue the refund on our behalf once we approve your request. You can also reach Paddle at paddle.com or Lemon Squeezy at lemonsqueezy.com for billing-specific questions, such as a receipt copy or VAT invoice.
• Whop, Inc. processes payment but is not a Merchant of Record — once we approve your request, we issue the refund ourselves directly through Whop back to your original payment method. You can reach Whop at whop.com for platform-specific questions, such as a receipt copy.

05Subscription cancellations vs. refunds

For subscription products, cancelling and refunding are different things:

• Cancelling stops future billing. You keep access until the end of the billing period you already paid for, and are not charged again. You can cancel any time from the customer portal link in your receipt email, or by contacting us directly for Whop orders.
• Refunding returns money already charged and immediately ends your access. The 30-day guarantee in this policy applies to your first billing cycle; refunds for later renewal charges are handled on a case-by-case basis — contact us and we'll work with you.

06Exceptions & fair-use limits

The guarantee is designed to be unconditional for genuine, good-faith requests. We reserve the right to decline a refund, or to revoke the associated license without refund, in cases of clear abuse, including:

• Requesting refunds repeatedly across multiple purchases as a pattern of abuse rather than genuine dissatisfaction;
• Requesting a refund after violating the Acceptable Use section of our Terms and Conditions;
• Using extracted data, generated content, or exported material from a product after requesting a refund for it.

07After a refund

Once a refund is processed, your license or subscription for that product is deactivated and access is removed, including any hosted account, browser extension activation, or plugin license key tied to it.

08Chargebacks

If you're unhappy with a purchase, please contact us first — nearly every issue can be resolved faster by email than through a card chargeback, and our 30-day guarantee means there's rarely a reason to dispute a charge directly with your bank. Filing a chargeback without first requesting a refund from us may result in your license being suspended while the dispute is investigated by the relevant payment provider.

09Contact

For any billing or refund questions, email support@adnanhassan.me. We respond within 24 hours.